{"id":600,"date":"2020-02-24T21:17:11","date_gmt":"2020-02-24T21:17:11","guid":{"rendered":"http:\/\/jackofalltradesmasterofsome.com\/blog\/?p=600"},"modified":"2020-02-24T21:17:13","modified_gmt":"2020-02-24T21:17:13","slug":"consulting-project-phases-support-documentation-and-training","status":"publish","type":"post","link":"https:\/\/jackofalltradesmasterofsome.com\/blog\/2020\/02\/24\/consulting-project-phases-support-documentation-and-training\/","title":{"rendered":"Consulting Project Phases &#8211; Support, Documentation and Training"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><a>Support, Documentation and Training<\/a><\/h2>\n\n\n\n<p>In addition to the requirement and testing documents that\nhave been created, as a consultant, you will also be responsible for creating\nhand-off documentation as projects and phases complete. These documents will\ninclude how-to guides, user manuals, quick reference guides, support strategies\nand general training material. The actual training artifacts you are on the hook\nfor delivering in regards to documentation will be outlined in the original\nSOW. It is good to keep blank templates with you in your tool belt as you go\nfrom project to project as it will allow you to spin these documents up faster\nand provide a good list of must-have items to document for every type of\nproject. <\/p>\n\n\n\n<p>You may also be responsible for the actual training portion\nof the project. For larger, more structured projects, there will be a dedicated\ntraining and change management team whose responsibility will be to create all\nmaterial and ensure that all the new shiny items you have worked so hard to\nstand up get adopted and used correctly. Many times, projects will fall apart\npost-deployment if there is a failure in adoption. If the processes and tools\nseem too difficult for the client due to not having the correct training and\nunderstanding, they will quickly complain to their leadership and revert to\ntheir old ways of doing their job since that is familiar and seem easier.\nHelping ease the pain of change is a very critical role for projects and it is\nnot to be undervalued to keep the project from falling apart in the final mile.\n<\/p>\n\n\n\n<p>Are you interested in starting a career in consulting? Be sure to read the full book <a href=\"https:\/\/amzn.to\/38wE3AO\">Jack of all Trades Master of Some; An Introduction to Consulting<\/a> available on Amazon. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support, Documentation and Training In addition to the requirement and testing documents that have been created, as a consultant, you will also be responsible for creating hand-off documentation as projects and phases complete. These documents will include how-to guides, user manuals, quick reference guides, support strategies and general training material. The actual training artifacts you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":603,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18,5],"tags":[],"class_list":["post-600","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-book","category-consulting"],"_links":{"self":[{"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/posts\/600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/comments?post=600"}],"version-history":[{"count":2,"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/posts\/600\/revisions"}],"predecessor-version":[{"id":602,"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/posts\/600\/revisions\/602"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/media\/603"}],"wp:attachment":[{"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/media?parent=600"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/categories?post=600"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jackofalltradesmasterofsome.com\/blog\/wp-json\/wp\/v2\/tags?post=600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}